www.4urstyle.com
www.4urstyle.com ® | PO BOX 2432Union City,CA 94578
4urstyle Return Policy
Can I return or exchange my order?
If you are not satisfied with your order, you may return the product(s) for company credit. You can exchange your purchase by returning your original order and requesting a replacement item during the return process. Please note that fulfilling exchange requests are subject to availability at the time your return is received and processed. To ensure the availability of your desired replacement item(s), you may wish to submit a new purchase order, rather than requesting an exchange during the return process. All exchanges will involve the return of your original purchase and the creation of a new purchase order; therefore, you will see two transactions on your credit or debit card statement.
Please note that all returns not arising from defective or mishandled merchandise will be subject to a 15% restocking fee; credit will be issued as 4URSTYLE.COM. store credit. Also note that all returns or exchange requests must be made within 5 business days upon receipt of goods. We reserve the right to refuse any return request not made within 5 business days after receipt of goods. It is very important that you inspect your order immediately upon receipt!
How do I return my product?
Before returning merchandise to 4URSTYLE.COM, you are required to obtain a Return Merchandise Authorization (RMA) number from our Sales Department. Returns without an RMA number attached on the package will not be accepted; we will not be responsible for losses of any kind. Please email us at [email protected] for an RMA number.
Refused, unclaimed or undeliverable merchandise returned due to the customers' error or change of mind is subject to a 15% restocking fee, in addition to all freight charges.
When will my return be processed?
Most returns are processed within 5 business days once the merchandise is received at our warehouse and properly check for damages.
Am I responsible for return shipping fees?
It is the customer's responsibility to send the merchandise back to us. 4URSTYLE.COM. only pays for return shipping for mishandled (wrong item shipped) or defective merchandise. For all other returns, customers are responsible for return shipping freight.
